Privacy Policy

1. Introduction

At Punascha, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information when you use our website, applications, products, and services.

2. Information We Collect

We may collect information that you provide directly to us, information generated when you use our services, and information received from certain third-party services.

Information you provide

• Email address and account information.
• Password or authentication credentials.
• Information you provide when contacting support.
• Other information you voluntarily provide through our services.

Information collected automatically

• IP address and approximate location.
• Browser type and device information.
• Operating system and technical information.
• Usage activity and interactions with our services.
• Cookies and similar technologies.

3. How We Use Your Information

We may use the information we collect for purposes including:

• Creating and managing your account.
• Providing and maintaining our services.
• Verifying your identity and email address.
• Processing transactions and providing requested services.
• Responding to support requests.
• Detecting, preventing, and investigating fraud, abuse, and security incidents.
• Improving the performance and functionality of our services.
• Sending important service-related communications.
• Complying with applicable legal obligations.

4. Legal Basis for Processing

Where applicable, we process personal information based on one or more lawful grounds, including your consent, the performance of a contract, compliance with legal obligations, and our legitimate interests.

5. How We Share Your Information

We do not sell your personal information. We may share information with trusted parties when necessary to operate and improve our services.

• Service providers that help us operate our infrastructure and applications.
• Payment processors and financial service providers, where applicable.
• Analytics, security, and monitoring providers.
• Professional advisors such as lawyers and accountants.
• Government authorities or other parties when required by law.

6. Cookies and Similar Technologies

We may use cookies and similar technologies to keep you signed in, remember preferences, understand how our services are used, and improve the user experience.

You can configure your browser to reject or limit certain cookies. Some functionality may not work correctly if cookies are disabled.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain legitimate business records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

8. Data Security

We use reasonable technical and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, and destruction.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Request a copy of certain information in a portable format.

To exercise an applicable privacy right, contact us using the details provided below.

10. Children's Privacy

Our services are not intended for children who are not legally permitted to use them. We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

11. International Data Transfers

Your information may be processed or stored in countries other than the country where you live. Where required by applicable law, we take appropriate steps to protect personal information transferred across borders.

12. Third-Party Services and Links

Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of those third parties.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we may notify you through our services or by other appropriate means.

The "Last updated" date at the top of this page indicates when this Privacy Policy was most recently revised.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: